Video on accessible travel: Verkehrsbetriebe Schaffhausen relies on ebblo Assist
In Schaffhausen, accessible mobility has become a reality: Verkehrsbetriebe Schaffhausen (vbsh) has become the first transport operator in Switzerland to equip its entire bus fleet with our mobility assistance system, ebblo Assist. In doing so, vbsh is taking on a pioneering role and sending a clear signal for greater inclusion in public transport.
Greater Independence and Safety in Public Transportation
For blind, visually impaired and mobility-impaired passengers, the system provides better orientation, greater independence and enhanced safety when using public transport. They can plan their journey, identify arriving buses, trigger an acoustic door-finding signal, submit boarding and alighting requests, and have stops announced to them.
Intros ÖV-Radar connects passengers and vehicles
Users operate the system via the “Intros ÖV-Radar” app, which was developed by experts from the Swiss Federation of the Blind and Visually Impaired (SBV). With the support of ebblo Assist, affected passengers can access and use vbsh’s mobility services more easily. An important prerequisite for self-determined travel!
In our video about the use of ebblo Assist at Verkehrsbetriebe Schaffhausen, you can see how barriers are being removed and genuine participation in public transport is being made possible.
What is ebblo Assist and how does it support people with disabilities?
ebblo Assist is a mobility assistance system for passengers who are blind, visually impaired, or have reduced mobility. It supports the entire public transport journey – from finding the right stop and boarding the correct vehicle to getting off safely at the destination. Users can identify buses, trigger door location signals, send boarding and alighting requests, and receive important travel information while on the move.
What role does the “INTROS ÖV-Radar” app play?
The INTROS ÖV-Radar app is the mobile travel companion of ebblo Assist. It was developed by the Swiss Federation of the Blind and Visually Impaired (SBV) following the principle of “by users, for users.” The app combines timetable and real-time information with direct communication to the vehicle. This allows users not only to plan their journeys, but also to find the right vehicle at the stop and receive support throughout their trip.
How can passengers find the right bus at a bus stop?
Can passengers using wheelchairs or with other mobility impairments also benefit from ebblo Assist?
Yes. In addition to supporting people who are blind or visually impaired, ebblo Assist also helps passengers with reduced mobility. Through the app, passengers can send a request for assistance or boarding support directly to the vehicle staff. This allows them, for example, to indicate that they need help getting on or off the vehicle. The solution simplifies communication and contributes to a more accessible travel experience.
What is special about the introduction of ebblo Assist at Verkehrsbetriebe Schaffhausen?
Verkehrsbetriebe Schaffhausen (vbsh) is the first public transport company in Switzerland to equip its entire bus fleet with ebblo Assist. This makes vbsh a pioneer in digital accessibility and helps people with disabilities travel more independently and participate more easily in everyday life.
