Passenger Information

Improve passenger
satisfaction with
real-time information
where and when
they need it

Well-informed passengers are happier passengers – even in the event of disruptions or delays.
This is why keeping passengers informed of changes and updates is a key requirement
for providing a great passenger experience – and encouraging more to travel by bus.
But doing so requires the ability to quickly communicate with passengers.

Deliver enhanced passenger experiences through smoother connections,
stop-by-stop journey information,
and accurate arrival and departure times with our real-time passenger information capabilities.
With transfer protection and real-time information across every channel,
make every journey more comfortable and stress-free.

ebblo Horizon captures and delivers accurate information for passengers in real time,
displaying it on stop signs, in the bus and on the bus – through dynamic,
automated, visual, and acoustic formats.
Your service controllers can also send broadcast messages and announcements that are made accessible to passengers.
ebblo Horizon communicates a wide range of accurate, real-time information
including departure time, next stops, time till next stop, confirmation of stop requests,
connections at stops, and deviations.
Information is shared through SIRI or GTFS-R interfaces
to TFT or LED screens for easy accessibility.

Always up-to-date: visually and acoustically

The on‑board computer is the central hub for all visual and audio passenger information. It processes and distributes data to both interior and exterior displays – everything from route details and upcoming stops to service disruptions, diversions, advertising, and local information.

Audio announcements, whether played inside the vehicle or through external speakers at stops, are triggered automatically or manually by the control centre. This ensures passengers always receive clear, timely updates wherever they are on their journey.

Read more about our on-board computers

Communicate Across All Digital Platforms Your Passengers Use

Make all of this information available to digital channels, like mobile apps and websites – to inform passengers about imminent departures – before they leave home or while en route.

The more passengers know and can plan, the easier their journey will be. And the more they will choose to travel with you.

Read our Case Studies

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