Contract and Claims Management

Simplify and reduce
the overheads
of managing contractual
mileage claims 

Watch explainer video

With the franchising bus operating model, you need to monitor and demonstrate
the performance of contractual obligations between transport authorities and operators –
and to quickly agree on mileage claims. Yet without one reliable version of the truth,
this can become challenging and a heavy administrative burden.

ebblo Assure is our  purpose-built solution designed to streamline, automate,
and optimise the financial reconciliation process between public transport authorities and operators.
With accurate mileage tracking and contract abstraction,
it ensures that mileage-based claims are validated, processed,
and reimbursed fairly, improving operational workflows while safeguarding public funds.

Data-driven contract management and financial reconciliation with ebblo Assure

With the franchising bus operating model, you need to monitor and demonstrate the performance of contractual obligations between transport authorities and operators – and to quickly agree on mileage claims. Yet without one reliable version of the truth, this can become challenging and a heavy administrative burden.

ebblo Assure is our  purpose-built solution designed to streamline, automate, and optimise the financial reconciliation process between public transport authorities and operators. With accurate mileage tracking and contract abstraction, it ensures that mileage-based claims are validated, processed, and reimbursed fairly, improving operational workflows while safeguarding public funds.

Reduce Overheads by Automating Mileage Claims

By automating and simplifying mileage claims, ebblo Assure provides a framework for accuracy, reduces administrative burden, and accelerates reimbursements – allowing for better financial management. Enhanced accuracy ensures that bus operators are always paid correctly for the distances covered, protecting revenue and allowing for precise allocation of operational costs.

Using cause codes, operator clerks can add reasons for missing trips or trip segments for approval by the authority. Authorities can then decide whether the missing data is deductible or non-deductible and agree on which miles should be paid.

Detect Mismatches and Effectively Manage Bus Operator Payments

All stop observations, headway measurements, and scheduled deviations are visible, so there can be no disputes or discrepancies. ebblo Assure automatically tracks reported and actual mileage from operators and identifies discrepancies , helping to detect potential fraud or errors early. This ensures that mileage is not overstated and all payments are precise and fair. By ensuring compliance and providing data for strategic planning, ebblo Assure supports a reliable and transparent public transport network.

Solution Tailor Made for Bus Management

The only established solution of its kind, ebblo Assure is operational in Singapore, London and Riyadh, where it is relied upon to manage more than $3bn of bus operator payments each year.

Download ebblo Assure Solution Brochure

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